SUPPLIER NETWORK
We rely on proven processes to ensure the work we deliver for our clients globally meets specific quality expectations. Our qualification process sets the gold standard – leveraging established auditing processes, INWK ensures our diverse and dedicated supplier panel consistently and responsibly deliver quality products on-time and on-budget.
SUPPLY CHAIN MANAGEMENT AND QUALITY ASSURANCE
Prior to onboarding, our Central Sourcing and Supplier Relations teams conduct a thorough review of prospective partners to ensure their standards, accreditations, quality processes align with the goals and expectations of INWK and our clients.
RISK MINIMIZATION
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Security & Data Privacy Standards
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Financial Stability Audit
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24x7 Risk Intelligence Screening
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Equipment & Capabilities Profiling
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Certification & Renewal Management
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Sustainability & Standards Audit
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Corrective Action Process
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Onsite Audits
STANDARD SLAs
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Quote Response
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Proof Delivery
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Product Delivery
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Customer Support
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Adherence to INWK Policies
DOCUMENTATION
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Supplier Code of Conduct
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Supply & Service Agreement
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PO Terms & Conditions
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Certifications (SOC 2, ISO, FSC, etc.)
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Data Security Addendum
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PHI Business Associate Agreement
SUCCESS METRICS
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Billing Accuracy
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Customer Service
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On-Time Delivery
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Price Adherence
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Purchase Order Accuracy
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Quality
CERTIFIED SUPPLIER PROGRAM
A subset of INWK suppliers are enrolled in our Certified Supplier Program. Reserved for suppliers who consistently demonstrate excellence in quality, productivity, and delivery performance, this rigorous program mitigates risk for clients.
Certified suppliers are required to undergo a qualitative and quantitative application process, signing working agreements, and sharing financial and reference information. Combined with our scale and supplier diversity, this governing program ensures clients receive best-in-class service regardless of project size or service levels.
OPTIMIZED
SUPPLIER SELECTION
The development of strategic supplier partnerships is key to successfully engineering marketing for our clients. Enabled by our proprietary Supplier Selector tool, INWK teams are able to conduct a robust attribute-driven search to identify suppliers that meet specific needs. From geography and certifications (minority, environmental, procedural) to job count and lines of business (over 50 categories), our purposefully built supplier panels not only increase the competitive tension necessary to drive cost efficiencies, but also ensure best-in-class execution of our clients’ marketing programs.